Frequently Asked Questions
Everything you need to know about bringing Juliska artistry into your home.
Are Juliska stoneware products microwave and oven safe?
Yes, our stoneware is highly durable and safe for use in the microwave, dishwasher, and oven up to 500 degrees Fahrenheit, provided you avoid sudden temperature shifts.
How should I care for my mouth-blown glassware?
While our Bohemian glassware is dishwasher safe on a warm, gentle cycle, we recommend hand washing with a mild detergent and soft cloth to maintain its clarity and brilliance over time.
What is your return policy for home decor items?
We accept returns of unused items in their original packaging within 30 days of delivery. Please note that personalized or final sale items are not eligible for return.
Do you offer international shipping?
Currently, we ship directly to addresses within the United States and Canada. For other international destinations, please contact our concierge service for a custom shipping quote.
Can I include a gift message with my order?
Absolutely. During checkout, you can select the 'Gift' option to include a personalized message and request our signature gift wrapping for a truly memorable presentation.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.